Shipping policy
Processing Time
All orders are processed within 1–3 business days. Custom and personalized items may require additional processing time before shipment.
Shipping Times
Once your order has shipped, estimated delivery times are:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Customers will receive a tracking number via email once their order has been shipped.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. MG Signature Luxe is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
MG Signature Luxe is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience an issue with your delivery, please contact the shipping carrier directly.
Custom Orders
Custom and personalized items may require additional production time before shipment. Processing times may vary depending on the complexity of the order.
Questions
If you have any questions regarding your order, please contact us through our website or social media pages.
MG Signature Luxe
mgsignatureluxe@gmail.com